Merchandising Specialist (Vietnam - Remote)

JOB DETAILS

The Position

The Merchandising Specialist position offers an exciting opportunity to drive brand acquisition, optimization, and merchandising efforts within a dynamic e-commerce environment. This role focuses on researching and onboarding new brands, managing product catalogues, supporting marketing initiatives, and ensuring a seamless brand experience across the platform.

Key to this position is strong communication and negotiation skills, particularly when managing new brand partnerships and contracts. The role also requires close collaboration with cross-functional teams to enhance brand visibility, drive engagement, and support strategic merchandising decisions through competitor benchmarking and data-driven insights.

Responsibilities

• New Brand Acquisition & Negotiation - Research and reach out to potential new brands, handle onboarding, and lead communication about compliance and asset requirements. Negotiate and manage contracts with new brand partners and present them to internal stakeholders.

• Brand Optimization - Strengthen relationships with existing and new brands by identifying key contacts, supporting marketing plans, and helping brands perform better on our platform.

• Catalogue & Competitor Management - Keep product listings up to date, raise tickets for system issues, perform regular audits, and analyse product discontinuation trends. Benchmark competitor offerings to help improve our merchandising strategy.

• Marketing and Design Coordination - Support the marketing and design teams by managing brand materials (like banners and EDMs), making sure assets are up to date, and helping with marketing campaigns and website improvements.

Skills and Requirements

• 3–5 years of experience in merchandising, brand management, or a similar role in e-commerce
• Excellent communication and negotiation skills, especially when working with external partners and contracts
• Advanced Microsoft Excel skills, including PivotTables and data analysis
• Experience in competitor benchmarking and market research
• Basic Adobe Photoshop knowledge
• Detail-oriented, organised, and able to work well under pressure
• A strong team player with a positive attitude
• Fluent in English (reading and writing – CET 6 or equivalent)
• A degree in E-commerce or a related field is a plus

• New Brands Net Shipped Revenue
• New Brands Revenue out of all brands on the website
• Discontinue Rate %

COMPANY PROFILE

SmartBuyGlasses Optical Group is one of the world’s leading designer eyewear e-retailers, with sites in more than 30 countries. With over 200 employees, we retail the world’s best eyewear brands, including Ray-Ban, Tom Ford, Gucci, and many more. SmartBuyGlasses has a young, international, entrepreneurial culture promoting fast career progression and self-development. Passionate and effective employees are usually promoted quickly to managerial positions, operating teams with high degrees of ownership.

Who are we?

We are the team members of SmartBuyGlasses, making something great. We are MoGos. MoGos is an acronym from our parent company, Motion Global. We are a truly multifaceted team from the four corners of the globe. Our dynamic personalities are our strength; our ambition is what drives us forward, and together, we are building a company that we can be truly proud of.

Our Core Values

We believe in the empowerment of the individual. We believe that everyone has the right to be who they want to be, achieve their ambitions, and live their dreams. We empower our team members by offering unique opportunities to build their skills and accelerate their careers. We give back to the communities where we operate. Most importantly, through our buy-one-give-one program, we drive positive change globally, one glass frame at a time.

SMART
MOGOs are outcome-driven. We begin with the end in mind, but we also know that the journey is just as important.

PASSIONATE
MOGOs are passionate about what they do. We believe in making a difference and building strong relationships with our peers.

ENTREPRENEURIAL
MOGOs not only come up with awesome ideas, we take ownership of them and push them forward.

COLLABORATIVE
As MOGOs, we know that our team is stronger than the sum of its parts. Together, we can achieve the impossible!

CARING
As MOGOs, we care for the people and the planet.
 

What’s in it for you?

• Performance bonuses
• Free designer glasses annually
• Annual/Sick Leaves
• Career development/learning program
• Fast-paced, dynamic, and multicultural work environment

Kindly be advised that only candidates who have been shortlisted will be contacted for further proceedings. We encourage you to visit our website for additional job opportunities and career information.